FAQS

Frequently Asked Questions

Do I qualify for free shipping?

Yes! We offer free shipping across India on all orders — no hidden charges.

How long does delivery take?

Delivery usually takes 2 to 7 business days, depending on your location.

Will I get the same product as shown in the images?

Yes, all our products are quality-checked and delivered with 1:1 accuracy — exactly what you see is what you’ll receive.

Is Cash on Delivery (COD) available?

Absolutely! We offer COD on all orders for your convenience.

How can I track my order?

Once your order is shipped, you’ll receive a tracking link via WhatsApp and email to check real-time updates.

What if I receive a damaged or wrong product?

No worries! Just contact our support team and we’ll replace or resolve it ASAP.

Support mail - help@drgreen.com

Can I return my order?

We offer easy returns in case of any issue. Reach out to support within 12 hours of delivery.

How do I contact customer support?

You can email us at help@drgreen.com or use the contact form on our website.